# Stop losing customers with every lost punch card.

> The visit that would have filled the card is the one where the card is in another bag. Move the punch card onto the phone they already carry — Apple Wallet or Google Wallet, no app to download.

Source: https://easyloyalty.app/use-cases/paper-punch-cards

**Digital punch cards** — Replace lost paper punch cards with a pass in Apple Wallet or Google Wallet. Customers keep their stamps; you see every visit. Live in about ten minutes.

## Paper cards fail at the exact moment they matter.

A stamp card only works if it is present at the counter. Most are not. You reprint, you explain the offer again, and the customer who was one stamp away quietly starts over somewhere else.

- Cards live in jackets, car consoles, and the bottom of handbags — not at the till.
- You cannot change the offer without reprinting a stack, so promotions stay frozen.
- There is no record of who is close to a reward, so you cannot nudge the people who would come back.

## Three ways to retire paper without a messy launch.

You do not have to bin every card on Monday. Most shops honour existing paper until it runs out and put every new customer on the digital pass.

### Play 1: Honour the old cards, start new ones digital

Keep stamping paper that is already in circulation. Point the QR from your dashboard at every new customer and at anyone who shows up without a card.

> Counter, Tuesday morning: “I had the card — I just left it in my other coat.”

Nobody argues about lost stamps. New customers never enter the paper loop.

### Play 2: Put the QR where the old card stack was

A printed sign-up QR on the counter replaces the cardboard holder. Customers scan, enter an email code, and add the pass in about a minute.

> Regular, first digital visit: “That's it? It's already next to my bank cards.”

The habit stays the same — show something at checkout — the object changes.

### Play 3: See who was about to earn the free one

Every scan is recorded. Filter the customer list for people one or two stamps from a reward and send a lock-screen reminder.

> Owner, end of week: “Eight people are one stamp away. I used to guess that number.”

The almost-rewarded customers become a list you can actually message.

## From a cardboard stack to a live pass.

1. **Create the program** — Sign up, name the location, and choose stamps (for example 10 = a free item) or cashback. Upload a logo so the pass looks like yours.
2. **Print one QR** — The dashboard gives you a sign-up code for the counter. Customers scan it, confirm their email, and tap Add to Wallet.
3. **Scan at checkout** — Staff open the dashboard on any phone or tablet, scan the pass or the customer's personal QR, and tap earn. The stamp appears on the pass in seconds.
4. **Leave paper to die of old age** — Honour remaining cards. When they fill or disappear, those customers move to the pass. No cutoff date required.

## FAQ

### Do I have to stop accepting paper cards on day one?

No. Run both until the paper runs out. New customers go digital; existing cards still get stamped. Most locations are fully digital within a couple of months without a formal 'switch-off' day.

### What if a customer does not want Apple Wallet or Google Wallet?

Every customer also gets a personal QR on their account page. Staff scan that the same way they scan a wallet pass, so nobody is locked out.

### Can I change the number of stamps later?

Yes. You can switch between stamps and cashback, or change the stamp target, without reprinting anything. Existing passes update in the background.

### Do my customers need to download an app?

No — that's the whole point. Your loyalty pass goes straight into Apple Wallet or Google Wallet. Customers scan a QR code, tap "Add to Wallet," and they're done. Zero friction.

### How do customers earn rewards?

Pick the model that fits your business. Cashback: set a percentage (e.g. 10%) and every purchase adds that much to the customer's wallet balance to spend next time. Stamps: one stamp per visit, and a full card (you choose how many) unlocks a reward like a free coffee. Either way it's recorded with a scan and shows on the pass instantly.

### Does it work on Android too?

Yes! We fully support Google Wallet alongside Apple Wallet. Android users scan the same QR code and add the pass to Google Wallet — same seamless experience on both platforms.

### How long does it take to set up?

About 30 seconds. Sign up, enter your business details, choose cashback or stamps, and your QR code is ready to print. No technical knowledge required.

## Related

- [https://easyloyalty.app/use-cases/stamp-cards](https://easyloyalty.app/use-cases/stamp-cards)
- [https://easyloyalty.app/use-cases/coffee-shops](https://easyloyalty.app/use-cases/coffee-shops)
- [https://easyloyalty.app/use-cases/beauty-salons](https://easyloyalty.app/use-cases/beauty-salons)
- [https://easyloyalty.app/use-cases/no-app-loyalty](https://easyloyalty.app/use-cases/no-app-loyalty)