# Gel refill reminders that land on the lock screen.

> Fortnightly clients lose paper cards in handbags. Easy Loyalty puts the punch card in Apple Wallet or Google Wallet, stamps (or cashback) at the desk, and can remind them when a refill is due — without another beauty app.

Source: https://easyloyalty.app/use-cases/nail-salons

**Nail salon loyalty program** — A nail salon loyalty program that survives fortnightly visits. Digital stamp cards or cashback in Apple Wallet and Google Wallet, plus lock-screen refill reminders.

## If they book late, the set lifts — and they blame the last fill.

Nail businesses live on a 2–3 week cycle. A card that disappears between visits is not just lost loyalty. It is a broken cadence, and often a corrective appointment you did not get.

- Handbags eat punch cards. The phone that paid is still there two weeks later.
- Art add-ons make tickets uneven — cashback treats a plain gel and a full set honestly; stamps stay simpler.
- A refill reminder sent on day 18 is a service. The same message on day 40 is too late.

## Keep the fortnight. Lose the cardboard.

Techs and reception can run this between appointments. The pass is the reminder they already carry.

### Play 1: Ten gels, one free — on the phone

The offer clients already know. The grid lives on the pass. Honour leftover paper until it fills.

> Client, week three: “I never have the little card. I always have this.”

The punch card survives the handbag.

### Play 2: Refill on the lock screen

Inactivity around 18–21 days, or a manual line when the book has holes. Short. Specific.

> Lock screen: “It's been 3 weeks — book your gel refill this week and keep earning.”

The cycle holds. Lifts and emergency fills drop.

### Play 3: Cashback if art is the business

When add-ons double the ticket, a percentage is fairer than one stamp. Same scan at the desk.

> Owner: “The chrome-set people were earning the same as a tidy-up. That stopped.”

High-art tickets earn more without a second scheme.

## Before this week's refill list.

1. **Set stamps or cashback** — Classic bars: 10 stamps. Art-heavy: 5% cashback. Logo and a colour that matches the room.
2. **QR at the desk** — Clients scan while polish dries. Email code, add pass.
3. **Scan on the way out** — Phone camera. Stamp or amount. No till cable.
4. **Turn on the 3-week nudge** — Inactivity at ~21 days. Optional birthday. Manual only when a chair is actually free.

## FAQ

### Will clients confuse this with our booking app?

No. There is nothing to install. The pass sits in Apple Wallet or Google Wallet. Keep Fresha, Booksy, or whatever you use for appointments.

### Can each tech have a card?

The program is per salon location. If two techs share a room, they share the pass. A second site gets its own QR and subscription.

### What if someone only comes for pedicures?

Same pass. Stamps count a visit; cashback counts the spend. You do not need a separate pedicure card.

### Do my customers need to download an app?

No — that's the whole point. Your loyalty pass goes straight into Apple Wallet or Google Wallet. Customers scan a QR code, tap "Add to Wallet," and they're done. Zero friction.

### How do customers earn rewards?

Pick the model that fits your business. Cashback: set a percentage (e.g. 10%) and every purchase adds that much to the customer's wallet balance to spend next time. Stamps: one stamp per visit, and a full card (you choose how many) unlocks a reward like a free coffee. Either way it's recorded with a scan and shows on the pass instantly.

### Does it work on Android too?

Yes! We fully support Google Wallet alongside Apple Wallet. Android users scan the same QR code and add the pass to Google Wallet — same seamless experience on both platforms.

### How long does it take to set up?

About 30 seconds. Sign up, enter your business details, choose cashback or stamps, and your QR code is ready to print. No technical knowledge required.

## Related

- [https://easyloyalty.app/use-cases/stamp-cards](https://easyloyalty.app/use-cases/stamp-cards)
- [https://easyloyalty.app/use-cases/beauty-salons](https://easyloyalty.app/use-cases/beauty-salons)
- [https://easyloyalty.app/use-cases/lock-screen-offers](https://easyloyalty.app/use-cases/lock-screen-offers)
- [https://easyloyalty.app/use-cases/paper-punch-cards](https://easyloyalty.app/use-cases/paper-punch-cards)