# Cashback that shows up on the pass before they leave the counter.

> Set a rate. Staff type the amount spent. That percentage lands on the Apple Wallet or Google Wallet pass and waits for the next visit. Customers understand money. They do not understand 347 points.

Source: https://easyloyalty.app/use-cases/cashback

**Cashback loyalty program** — Give customers a percentage of every purchase back on a wallet pass. Staff enter the amount; cashback appears in seconds. No points catalogue, no app.

## If the reward needs a calculator, people stop caring.

Points programs die in the translation. Cashback does not. Five percent of this bill is a number they can spend next time — printed on the pass they already opened to scan.

- Variable tickets (dinner, retail, spa) make 'one stamp = one visit' feel unfair to high spenders.
- Points catalogues need SKUs, expiry rules, and a staff script. Cashback is one number.
- Paper '£5 off next time' cards get left behind. A wallet balance does not.

## Make the next visit cheaper — visibly.

Cashback works when the balance is trustworthy and immediate. The pass is the receipt.

### Play 1: Pick a rate you can keep

Many locations start around 5%. The platform allows 0.1–50%. You can change the rate later; already-earned balances stay.

> Restaurant owner: “Five percent on a £55 table is £2.75. People come back for that.”

High spenders earn more without a separate VIP scheme.

### Play 2: Record the real ticket

Staff scan and enter the amount. Math is server-side, rounded to cents. The pass shows the new available balance before they pocket the phone.

> Boutique till: “She watched $6 appear. Then she picked up the scarf.”

The earn moment is part of checkout, not an email tomorrow.

### Play 3: Remind people who are sitting on a balance

The unspent-balance automation sends a lock-screen note when cashback has been idle. Or broadcast a 'double cashback Tuesday'.

> Spa reception: “Fourteen people had more than $20 waiting. We filled Thursday.”

Unspent cashback is a reason to book, not a forgotten line item.

## Amount in. Balance up. Next visit cheaper.

1. **Set the percentage** — Choose a rate that fits your margin. It can differ per location if you run more than one.
2. **Customers add the pass** — Same QR as stamps. The pass shows the rate and a $0.00 available balance to start.
3. **Enter the spend** — Scan, type the amount, confirm. Cashback is credited with an idempotency key so a double-tap cannot pay twice.
4. **Redeem against the next bill** — Scan and redeem. The balance drops; optional manager PIN above a threshold you set.

## FAQ

### Is cashback real money or store credit?

It is store credit on that location's program — a balance the customer spends with you on a later visit. It is not withdrawn as cash. You control the rate and can void a mistaken earn.

### What if two staff scan at the same time?

Redeems are conditional updates: the database only subtracts if the balance is still there. Concurrent redeems cannot both succeed. Earns use idempotency keys so a retried request does not double-credit.

### Can I run stamps instead later?

Yes. Switching program type keeps the account; the pass shows the active mechanic. Existing cashback stays on the account if you switch back.

### Do my customers need to download an app?

No — that's the whole point. Your loyalty pass goes straight into Apple Wallet or Google Wallet. Customers scan a QR code, tap "Add to Wallet," and they're done. Zero friction.

### How do customers earn rewards?

Pick the model that fits your business. Cashback: set a percentage (e.g. 10%) and every purchase adds that much to the customer's wallet balance to spend next time. Stamps: one stamp per visit, and a full card (you choose how many) unlocks a reward like a free coffee. Either way it's recorded with a scan and shows on the pass instantly.

### Does it work on Android too?

Yes! We fully support Google Wallet alongside Apple Wallet. Android users scan the same QR code and add the pass to Google Wallet — same seamless experience on both platforms.

### How long does it take to set up?

About 30 seconds. Sign up, enter your business details, choose cashback or stamps, and your QR code is ready to print. No technical knowledge required.

## Related

- [https://easyloyalty.app/use-cases/stamp-cards](https://easyloyalty.app/use-cases/stamp-cards)
- [https://easyloyalty.app/use-cases/restaurants](https://easyloyalty.app/use-cases/restaurants)
- [https://easyloyalty.app/use-cases/retail](https://easyloyalty.app/use-cases/retail)
- [https://easyloyalty.app/use-cases/win-back](https://easyloyalty.app/use-cases/win-back)